Content thumbnail Off-site Customer Relationship Study

EY | Assurance | Tax | Transactions | Advisory A b out EY EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. EY refers to the global organization and may refer to one or more of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com. © 2016 Ernst & Young Advisory. All rights reserved. Studio EY France - 1601SG452 SCORE France N° 2016-01 In line with EY’s commitment to minimize its impact on the environment, this document has been printed on paper with a high recycled content. This material has been prepared for general informational purposes only and is not intended to be relied upon as accounting, tax, or other professional advice. Please refer to your advisors for specific advice. ey . com Contacts Etienne C ostes Partner, Ernst & Young Advisory +33 1 46 93 59 41 [email protected] Bruno P errin Partner, Ernst & Young et associés +33 1 46 93 65 43 [email protected] Th ib aud C h ab relie Senior Manager, Ernst & Young Advisory +33 1 46 93 65 03 [email protected] Benj amin F errand Manager, Ernst & Young Advisory +33 1 46 93 64 14 [email protected] L ouisa Melb ouci TMT Marketing Manager +33 1 46 93 76 47 [email protected] A drien Tromp ier Consultant, Ernst & Young Advisory +33 1 46 93 43 64 [email protected]

Off-site Customer Relationship Study - Page 16 Off-site Customer Relationship Study Page 15