Content thumbnail How can the Digitalized, Agile Organization of the Future still be Rooted in Human Values

So how can you make this future happen? There are three overarching steps in the GBS evolution: 1. Address maximum efficiency 2. Embrace automation and innovation 3. Drive value The journey firstly achieves maximum efficiency, and via automation and innovation drives the organization’s activities ever-further up the value chain — taking processes, technology and people with it. However, there are no shortcuts. While it’s not a linear A to B journey, each step has to be taken to yield all the potential benefits. From the very beginning of the digital- and value-based transformation that GBS will drive, governance will be critical: organizations must map out SLAs and establish disciplined reporting lines for processes at the design stage so that GBS governance covers the whole organization; creating a GBS board that represents every function will avoid complications and enable GBS to focus on value-adding strategy. And once again the key ingredient will be people: the transformation will rely on a strong corporate mandate, effective change management and collaboration. Working toward people excellence will become critical as roles (C-suite included) will be repurposed to become more business-focused. There will be challenges, without a doubt. But they will be worth it. And it’s now up to organizations to define their own transformation and yield their advantage — before their competitors do. SS_Dublin_infographic.indd 8 23/05/2016 12:39:19

How can the Digitalized, Agile Organization of the Future still be Rooted in Human Values - Page 8 How can the Digitalized, Agile Organization of the Future still be Rooted in Human Values Page 7 Page 9